Case studies
Meet our customers.
Discover how we're reducing absence and driving positive employee outcomes for organisations in both the public and private sectors.
Oxford University Hospital NHS Foundation Trust
12,000 employees | Healthcare
28% reduction in absence
“Working with GoodShape means we can also take more of a proactive approach to dealing with staff who have underlying or long-term sickness absence.”
- Rebecca Mawer, Attendance Improvement Lead
Healthcare
Working in partnership to manage and reduce absence through return-to-work interview compliance monitoring, absence policy triggers and alerts, and real-time management information.
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18.6% reduction in absence |
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45.8% reduction in average stress-related absence length | ||
6,100 additional productive days added back into the Trust annually |
Transport
Helping London's Heathrow Express train service streamline processes, improve reporting, and reduce absence.
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14% reduction in absence |
“The absence monitoring tools provided by GoodShape make it easy to track and review absence levels”
Geitee Janjua, HR Business Partner
“The absence monitoring tools provided by GoodShape make it easy to track and review absence levels”
Geitee Janjua, HR Business Partner
Health & Life Sciences
Working with CooperVision to identify ways to integrate their wellbeing initiatives, employee assistance program and occupational health service to achieve an absence reduction.
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50% reduction in mental health-related absence |
“GoodShape has helped us to positively manage attendance across all areas of the business and we have found it to be a valuable tool.”
Andrew Brown, HR Director
“GoodShape has helped us to positively manage attendance across all areas of the business and we have found it to be a valuable tool.”
Andrew Brown, HR Director
London Borough of Hillingdon
2,825 employees | Government
35% reduction in short-term absence rate
21% increase in return-to-work compliance rate
70% reduction in unclassified absences
“We are now able to monitor compliance against our set targets, and record any reasons why targets are not met”
- Mike Talbot, HR & Organisation Development Service Manager
Electronics, Manufacturing, Health Technology
Providing Philips with a total absence management solution to help them take control of their absence reporting and go from an ad-hoc approach to proactive and consistent.
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31% reduction in cough, cold & flu related-absence |
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22% reduction in gastrointestinal-related absence |
“We no longer have an ad-hoc approach to our absence reporting. Instead, we have absolute clarity on our absence levels.”
Jonathan Coles, HR Director
“We no longer have an ad-hoc approach to our absence reporting. Instead, we have absolute clarity on our absence levels.”
Jonathan Coles, HR Director
Utilities, Services
Giving Bouygues Energies & Services complete control and visibility of their absence, leading to more than £500,000 in savings.
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9% reduction in absence |
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15% reduction in short-term absence rate |
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21% reduction in average length of MSK absence |
“During the four years we’ve been with GoodShape, we’ve seen an improvement on the quality of the data and the way it’s presented. The system is very professional.”
Paul Cadman, HR Director
“During the four years we’ve been with GoodShape, we’ve seen an improvement on the quality of the data and the way it’s presented. The system is very professional.”
Paul Cadman, HR Director
Walsall Housing Group
670 employees | Construction, Real Estate
46% reduction in average length of MSK absence
33% reduction in days lost per employee
2,613 additional working days available
“Our managers and HR team have immediate access to data in a format they determine, to enable them to focus on the reasons for absence levels, focus their efforts in the right areas and easily identify which colleagues are contributing to sickness levels the most.”
- Mike Sutton, Human Resources Manager
Government
Using EAP signposting, nurse-led advice, and real-time reporting to tackle Watford Borough Council's absence rates and return-to-work compliance.
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44% reduction in absence rate |
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23.8% increase in return-to-work interview completion | |
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28.2% decrease in average length of musculoskeletal (back) absence |
“Their professional nurse advisory service, user-friendly portal and real-time management information have made GoodShape a valuable contributor to our success in significantly reducing sickness absence at the Council.”
Cathy Watson, Head of Human Resources
“Their professional nurse advisory service, user-friendly portal and real-time management information have made GoodShape a valuable contributor to our success in significantly reducing sickness absence at the Council”
Cathy Watson, Head of Human Resources