PLATFORM OVERVIEW

Enterprise-grade workforce intelligence platform

GoodShape combines workflow automation, workforce health intelligence and AI-guided engagement to help large organisations identify risk earlier, intervene more effectively and improve workforce availability at scale.

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A platform and services built for smarter workforce decisions

Bringing together absence management, health service routing, case management and predictive insight in one connected platform designed for complex organisations.

Three integrated capabilities that drive measurable outcomes

Identification

Automate policies and best-practice workflows, capture high-quality workforce health data and create early visibility of emerging issues.

✓ High-quality data capture
✓ Reduced administrative burden
✓ Integration into systems

Intervention

Deliver day-one support through personalised digital care, structured referral pathways and manager guidance and support.

✓ Personalised digital self-care
✓ Streamlined referral process
✓ Manager guidance tools

Intelligence

Use real-time dashboards, benchmarking and predictive analytics to improve decisions, target action and measure impact.

✓ Real-time dashboards
✓ Sector benchmarking
✓ Predictive analytics

Ways to access GoodShape

The GoodShape App
For employees

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Employees can report absence and access personalised support and guidance, or log in via their browser if they don’t have a smartphone.

GoodShapeCentral
For managers and HR

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Managers and HR teams can view absence in real time, streamline processes, and take informed action to reduce cost and risk.

Contact Centre
Accessibility option

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Employees can also report absence via a dedicated phone line, providing an accessible alternative with accurate capture and consistent support.

Platform features

DATA CAPTURE & STREAMLINED WORKFLOWS

Capture absence and health data instantly and trigger consistent, policy-led actions across the organisation. Data feeds to payroll, HCM and rostering systems.

Automated processes

AI ASSISTANTS

Help managers, HR teams and employees access the platform quickly and confidently with intuitive AI-enabled support.

Easy access

EMPLOYEE SUPPORT

Accelerate recovery with personalised self-care plans, digital advice library, signposting to GoodShape's telehealth services and other employer funded services (OH, EAP, Physio).

Personalised advice

MANAGER SUPPORT

Give managers duty-of-care online training and guidance, and task management tools aligned to organisational policy. Improving confidence and compliance.

Guidance & support

COMPLEX CASE MANAGEMENT

Support more complex or long-term cases through structured case handling and coordinated action. Resolving cases within three months.

Targeted interventions

DATA INSIGHTS & ANALYTICS

Track workforce health patterns in real time and identify risk earlier using predictive models. Utilise clear intuitive dashboards adapted to your needs.

Improved decisions

TECHNICAL CAPABILITIES
Enterprise-ready integration

GoodShape integrates with HR, payroll, HCM, rostering and service-provider systems, making implementation straightforward and reducing the burden on managers and central teams.

✓ HR, payroll and HCM systems
✓ Occupational health, EAP and health service providers
✓ Health Trust data exchange
✓ Wearable device connectivity Information Systems (HRIS)